We now offer online bill payment for our tenant’s convenience. Use your checking account to transfer funds. There is a modest 1% service fee. You can also choose to pay by credit card for a 3.5% convenience fee. Please enter your rent amount in the field and the service fee will be calculated for you. You will receive an automatic generic email sent to you to confirm your payment has been received.
Please Note: There will be a $50.00 Fee for any check or credit card payments returned by the bank.
Our office will be notified and we will verify the rent amount for each tenant. Please make sure you put your address on the page along with the name/names you have on your lease.
We are no longer accepting personal checks for App fees.
Southern Management Rentals offers an emergency hotline outside of normal business hours for the following purposes: no running water, no electric, no heat, fire, gas leak and flooding. If your emergency falls outside of our regular office hours (7am-5pm), please call our office at: 717-235-6950 ext 234 for Katy Higgs. Please leave a voicemail detailing your name, address and the issue. That voice mailbox is monitored after business hours.
If you are locked out of your rental unit, the tenant is responsible for calling a lock smith and will be responsible for all charges.
While each lease will vary, we typically offer a one year leasing contract with automatic monthly renewals after the initial term expires. Renewal on a yearly period or month-to-month. Rental payments are to be received ON or BEFORE the due date. If you are mailing your payment, do so as early as possible to be sure it is delivered to our office in a timely fashion. Southern Management Rentals takes timely rent payment very seriously; late fees are automatically posted the day after the due date. There is no grace period for late payments, no exceptions. Rents are typically due from the 25th-28th of each month, please read your lease very carefully to know when your due date is. Be sure your name and rental address is clearly listed on your check/money order. If we do not know where to apply monies received, you may not receive credit for your payment.
During non-business hours, we have a drop slot located in our office door. Please place your check or money order into an envelope marked “SMR” to ensure your payment is received.
Southern Management Rentals requires all tenants to obtain renters insurance prior to taking possession. Renters insurance should cover both liability and personal property. Renters insurance is important for tenants because property owners only insure the physical building for liability and fire. If you are looking for a recommendation on where and how to obtain renters insurance, please email us: [email protected].
To submit a maintenance request in writing, please email: [email protected], the address of your rental, name, phone number and a detailed description of your requests and we will confirm back once we can schedule someone to come and inspect the repair. We handle maintenance requests as first come first serve or in case of emergency, will be evaluated on a case by case basis. We can also take requests by phone, by calling Katy Higgs at: #717-235-6950 x234.
After business hours, kindly leave your name, phone number and the nature of your call on our voicemail. Please speak slowly and clearly.
Please understand we are here to help you, however property owners must FIRST approve any work performed on premises. We understand emergency situations arise; please be patient and we will do everything we can to rectify the situation.
We know the process of moving can be very stressful, we compiled a list of local utility companies to make your move-in a little easier.
Click HERE to view and download list.
Congress passed the Residential Lead-Based Paint Hazard Reduction Act of 1992, also known as Title X, to protect families from exposure to lead from paint, dust, and soil. Section 1018 of this law directed HUD and EPA to require the disclosure of known information on lead-based paint and lead-based paint hazards before the sale or lease of most housing built before 1978. This is important for our renters to know the hazards of lead paint, click below to view the EPA’s PDF pamphlets regarding lead paint.
Click HERE to view and download pamphlets.
Pennsylvania Law requires real estate brokers and salespersons (licensees) to advise consumers who are seeking to sell or purchase residential or commercial real estate or tenants who are seeking to lease residential or commercial real estate where the licensee is working on behalf of the tenant of the business relationships permitted by the Real Estate Licensing and Registration Act. This notice must be provided to the consumer at the first contact where a substantive discussion about real estate occurs unless an oral disclosure has been previously provided. If the oral disclosure was provided, this notice must be provided at the first meeting or the first time a property is shown to the consumer by the broker or salesperson.
Click HERE to view and download notice.
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